I'm driving to Wonderfruit. Is there anywhere to park?
Parking is available outside the main gate and comes with a small cost. Make it a road trip and carpool to Wonderfruit to reduce costs and your individual carbon footprint.
Do I need a ticket if I plan to stay in Boutique or General Camping?
Yes: tickets for the event and for all camping options are sold separately.
How can I get to Wonderfruit from Pattaya or my accommodation?
Shuttle buses and other transportation options between Pattaya and The Fields will be announced soon.
Why is there a General Camping fee?
The General Camping fee covers the costs of facilities within the General Camping zone, including areas like dedicated bathrooms, showers and drinking water refill stations.
Is tent provided in General Camping area?
There will be no tent provided in General Camping. You will need to bring your own camping gear.
Will there be tents for rent?
There will be no tents available for rent but you can check other accommodation options that might work better for you.
Is accommodation included in my ticket?
Tickets cover general admission only and do not include accommodations.
Can I drive in with a tent truck?
We have a General Camping area available for Wonderers to bring in camping gear but trucks aren't allowed in the area.
When I arrive, can I set up camp anywhere?
You may only set up your tent in the designated General Camping zone and you'll need General Camping wristband to enter that zone. This area has a drinking water stations, toilets, shower facilities and a bar.
Please note that Wonderfruit entertainment goes until the early hours of the morning and your camping area may be close to loud music, so earplugs may be handy. Space in the General Camping zone is available on a first-come, first-served basis and will feature new shade this year.
Is there hot water in the campsite bathrooms?
Yes, the showers in all camping zones have hot water.
Can accommodation be changed after booking?
It isn’t possible to change your accommodation reservation after it’s been booked. We highly recommend checking all details before making the decision.
Is Boutique Camping available for Weekend Pass?
Boutique Camping is available for all ticket types but you will only have access to The Fields in accordance with your ticket type.
How many people can fit in a Boutique Tent?
Boutique Tents provide two cozy queen-sized beds with air-conditioning. You will have access to drinking water refill stations, toilets, showers and a bar plus an opportunity to mingle with other Wonderers.
Security of Bell Tents
There’s a lock on the Bell Tents so you can secure it. We also have guards in the area. Rest assured, your belongings will be safe in The Fields.
Can four adults fit in Boutique RV?
Boutique RV provides one queen bed and two single bunks that can fit up to four pax, but this option is better suited for two parents with two kids to be comfortable—unless you pack light, then four adults could fit. Boutique RVs provide an en-suite toilet, shower, fridge and microwave for the most comfort during your stay in The Fields.
Will there be RV hookups available this year?
There will be no RV hookups available this year but we have on-site accommodations such as Boutique RV and Bell Tents as well as partner hotels available.
What happens if my wristband is damaged?
We highly recommend you don’t tamper with your wristband as you will need it at all times for entry/re-entry and making all purchases on-site. If your wristband gets damaged, however, bring it to the Box Office at the Main Entrance and we can replace your activated wristband after verifying your ownership with identification. Please note though, the replacement charge is THB 1,000. We cannot guarantee that any credit loaded onto a damaged wristband will be applied to the replacement.
What are the benefits of Wonderfruit cashless payments?
Your RFID wristband makes it quick and easy to pay for everything you need in The Fields. It's accepted at all bars, food vendors, workshop stations and merchandise tents and once you've topped up, there's no need to carry cash or a credit card.
Are there any additional fees for using my cashless wristband?
No, it’s free to use. However, if you lose your wristband, the replacement charge is THB 300. Additionally, any credit loaded onto a lost wristband will not be retrieved.
What if there’s credit left on my wristband when I want to leave?
Unused credit refunds for top-ups made with cash will be available from top-up stations on-site at designated times to be announced. Ensure you do so before you leave the site for good, as we do not do refunds after the event.
Important: credit cards top-ups are non-refundable.
What if I lose my wristband?
Come to the main entrance with a photo ID and explain what happened. We will issue a replacement for your wristband. We aren't able to remotely cancel cashless payments for any lost wristband, so any credit that was on your wristband when you lost it won't be refunded.
Are there any more sales this year?
Ticket sales for Wonderfruit 2023 are now over. However, you can look for tickets in Wonder Market, a platform for Wonderers to connect with one another to buy/resell tickets. We hope this creates more ease around planning for Wonderfruit 2023 and eases the circulation of fraudulent tickets.
Can I use my 2020 ticket this year?
Your unused 2020 ticket is indeed redeemable this year or in 2024. You should be able to view it in your Ticketmelon account, and if you can’t, you should soon.
If you can’t locate your Wonderfruit 2020 tickets or log into your account, please contact support@ticketmelon.com.
When can I enter The Fields with a Weekend Pass?
Weekend Pass will give you access to The Fields from Saturday 16 December at 8am until the site closes on Monday 18 December 2023 around midday.
Will you offer a single-day pass or Sunday for Wonderfruit?
We don’t offer Sunday or day passes. To get the most out of Wonderfruit, we suggest getting a Full Pass so you can experience all that we have planned.
Who can use a Teen Pass?
Teen Passes are now available and are great for those aged 13–19. A special wristband will ensure that teens cannot buy alcohol at the bar. As a reminder, kids 12 and under go free. You can get a Teen Pass here: https://www.ticketmelon.com/wonderfruit/wf2023
Can I bring my dog?
Of course you can bring your best friend. Dogs are allowed with a pre-paid dog pass and you can pick one up here: https://www.ticketmelon.com/wonderfruit/wf2023
Is accommodation included in my ticket?
Tickets cover general admission only and do not include accommodations.
What is the Pineapple Eyes?
The Pineapple Eyes is a hand-selected group of people who embody and live the Wonderfruit ethos. This group comprises past collaborators, passionate and engaged Wonderers and impact-makers from within our community. It celebrates the diversity of thought, switching like-mindedness for open minds. If you’re meant to be in this group, you would have been contacted already. In the future, we may open access to a broader community, but it will always be intentional and kept to a smaller scale.
When can I book Wonder Feasts?
You will soon be able to book Wonder Feasts at Wonder Kitchen and Theatre of Feasts. Keep an eye on our social channels to be the first to know when they go on sale.
What is capacity this year?
In 2022, Wonderfruit hosted approximately 25,000 people on site. As we progress into this year, we’re looking at a slight increase in attendance, reaching up to 28,000 attendees.
Our primary focus is to ensure the well-being of all Wonderers and surpass their expectations and that the experience exceeds desires. At the same time, we will diligently organize our operations and optimize our workforce, ensuring manpower is in the right place.
Where can I send feedback and suggestions?
We hugely appreciate our community taking the time to share their thoughts with us. We are always listening, and we've used your feedback to improve Wonderfruit 2023. But we must stress that this is a work in progress and we will continue to share more specific updates in the Wonderpost below and across our social channels as we approach live dates and more information becomes available. Read about our plans here: https://wonderfruit.co/wonderpost/improving-wonderfruit-2023/
If you have more to add, send your words to info@wonderfruit.co.
How can I play music or perform at Wonderfruit?
We work really hard to curate the most balanced and exploratory collection of sounds for Wonderfruit. Please send your request to our programming team at music@wonderfruit.co and if there’s a fit, they’ll get back to you.
Where is Wonderfruit located?
You can find the location of the site here: https://goo.gl/maps/if8a7g1pDkiLvwSy6
Where can I buy the official Wonderfruit merch?
Take Wonderfruit home here: https://shop.wonderfruit.co/
What are the gate times this year?
Here are the gate timings:
Thursday, 14 Dec 2023: 4pm to midnight
Friday, 15 Dec 2023: 8am to midnight
Saturday, 16 Dec 2023: 8am to midnight
Sunday, 17 Dec 2023: 8am to midnight
Monday, 18 Dec 2023: 8am to midday
* These times are subject to change. Keep an eye on our website and social media for any changes.
Thursday, 14 Dec 2023: 4pm to midnight
Friday, 15 Dec 2023: 8am to midnight
Saturday, 16 Dec 2023: 8am to midnight
Sunday, 17 Dec 2023: 8am to midnight
Monday, 18 Dec 2023: 8am to midday
* These times are subject to change. Keep an eye on our website and social media for any changes.
Can I stay on Sunday night?
Yes, in fact, we encourage you to stay through Sunday and into Monday. The gates close at midday on Monday and we have programming all the way through until then.
What time does the music stop?
Wonderfruit has 24 hours of programming every day. It's not on all stages but there is always something on somewhere. The full schedule will be released on the Wonder App later in the year.
Are there water points on site?
Yes, free drinking water stations are located around the main villages and campsites. Bring your own bottle or buy a Wonder Cup on-site.
When can I book a dinner?
You can soon book Culinary Experiences at Wonder Kitchen and Theatre of Feasts. Keep an eye on our social channels to be the first to know when they go on sale.
Are there any age limits?
All ages are welcome; however anyone 12 and under MUST be accompanied by a parent, legal guardian or nominated guardian. Guests will be required to show their ID upon request as proof of age at any time for proper drinking age limit verification. All guests under the age of 20 will not be allowed to purchase alcohol and will be required to wear a “Teen” wristband at all times.
I want to bring my children (aged 12 or under) – do they need a ticket?
Entry for children aged 12 and under is free but they will receive wristbands upon check-in with a parent or guardian. Under 13s trying to enter without an accompanying adult will be turned away.
Do you have any jobs open?
We sure do. Peruse our careers page: https://scratchfirst.co/careers/
Where can I apply for a press or media pass for Wonderfruit 2023?
Send your proposal, company details and portfolio to press@wonderfruit.co and if there is a good fit, we’ll be in touch.
How can I partner with Wonderfruit?
Send an e-mail to partner@wonderfruit.co and if there’s synergy, we’ll get back.
Where can I charge my phone?
We have charging stations around The Fields. Lots of Wonderers also bring a battery pack to charge their devices on the go.
Can I leave the site and then come back in?
Yes, you will be allowed to re-enter the Wonderfruit site as long as you have a valid wristband. Please note there is no entry when the gates are closed between midnight and 8am (no exceptions).
Do you have WiFi?
Out in the gorgeous countryside, there's no WiFi. While a strong phone signal and 4G can also be erratic, it works. We recommend focusing your energy on being present and embracing serendipity. On the upside, your battery will last longer.
Are there ATMs on site?
Wonderfruit is cashless but ATMs are available at various locations around the site if you want to withdraw cash to top up your wristband. A reminder that top-ups made using a Credit Card are non-refudnable, so having some cash is always a good idea.
Can I bring my own food and drink?
Bringing your own food and soft drinks is not permitted. You will be searched as you enter the festival grounds; food will be confiscated and drinking flasks will be emptied. Please also remember that single-use plastic bottles/cups are not allowed anywhere at Wonderfruit but you can refill your own drinking flask for free at the water stations on-site. Alcohol from outside is prohibited in all areas, including campsites; fully licensed bars are available for you within the festival grounds.
Can I bring my camera or drone?
You may bring your camera as long as the photos won't be used commercially. Drones are forbidden unless you have applied for and received a permit from Wonderfruit.
What is Pre-Registration?
Pre-registration is a process when you register the name on the ticket and by pre-registering your ticket, you will save time at the gate. Note that the name on the ticket must match the ID used to enter The Fields.
Does everyone need to pre-register their ticket?
Everyone must register their ticket. You can also do it at the gate, but it will save you time doing it in advance and also lessen the queue.
How do I pre-register my ticket to my name?
During the pre-registration window, you can go to Ticketmelon to enter the Entrant Code from your ticket and proceed with the name and details required.
Can I transfer the ticket to my friend?
If you’ve found a match, you can now initiate the transfer within Wonder Market on Ticketmelon. It’s easy; just follow the steps on the transfer process, where you’ll be asked for things like e-mail addresses and the Entrant Code of the ticket you are transferring.
Before you get started, here’s what you need to know:
- You can only transfer one ticket at a time.
- Any ticket that has been pre-registered cannot be transferred in the Wonder Market.
- Wonderfruit assumes no responsibility for payments, and the system operates on trust and goodwill between buyers and sellers.
- No upgrades or accommodations can be transferred in Wonder Market. Head to the Wonder Market on Ticketmelon here: https://wonderfru.it/Wondermarket
Can I sell or transfer my ticket if I can’t make it to Wonderfruit this year?
The short answer is yes; but only in the Wonder Market.
The long answer: we know planning for Wonderfruit is complex, especially for those who come from around the world—but sometimes life happens and you can't make it. We also want to curb extreme price gouging and all fraudulent tickets that circulated last year.
So this year, we're introducing Wonder Market, a platform for Wonderers to connect with one another and make agreements to buy and sell authentic tickets to Wonderfruir 2023. We hope this creates more ease around planning for Wonderfruit 2023.
Can I get a refund on my ticket instead?
Tickets are non-refundable, and not allowed to be resold or transferred for profit. We will void any ticket that violates this. But you may resell or transfer your ticket in the Wonder Market. Find out more about it here.
Where do I pick up my shuttle pass?
You can buy shuttle passes on BusX system. Find everything you need to know about shuttles here: https://wonderfruit.co/shuttles/
A confirmation email will be sent to your email once a booking is made. Use the QR code on that email when checking in with the guide on your shuttle.
Can I buy a shuttle pass at the hotel upon check-in or at the Wonderfruit Box Office?
No, you can only buy shuttle passes online and in advance.
How often will the shuttles run?
Shuttle inventory will be adjusted based on demand which means we’ll be adjusting the schedule to reflect this.
Where are the pick-up points for the shuttle?
For ease and convenience, pick-up points are at all of our official Hotel Partners:
- Dusit Thani
- Pinnacle Grand Jomtien
- Mövenpick Siam Hotel Na Jomtien Pattaya
- Centre Point Prime Hotel Pattaya
- Ana Anan Resort & Villas
Can I refund the Shuttle Pass?
Shuttles are nonrefundable, but they operate similarly to flight bookings, you can pre-book trips with the flexibility to change your reservation up to three hours before departure.
What are Journeys?
Journeys are a hand-selected and highly curated selection of ticketed experiences at Wonderfruit. Beyond pre-booking, Journeys invite Wonderers to contribute and participate in activities, initiatives and ideas while building their own bespoke Wonderfruit adventure.
Why do some Journeys cost money?
While many Journeys are free, some are paid. The cost of a Journey depends on what is offered during the experience, the scale of the activity, overhead costs and how many facilitators it takes to execute.
How can I book a Journey?
You can learn more about individual Journeys and book them here: https://wonderfruit.co/journeys/
What happens if I change my mind?
Out of respect to the facilitators and organizers, Journeys are non-transferable and non-refundable.
Can I get a refund if I booked but can no longer attend?
Journeys are non-refundable, ensuring your reserved spot remains exclusively yours. Once you've booked, it's a commitment toward your adventure at Wonderfruit.
What happens if I miss my Journey? Can I rebook a spot in another Journey?
Journeys are a one-time affair. If you fail to show up, you forfeit your spot.
The Journey I want to book is full. Can I just show up and try my luck in The Fields?
Once a Journey is full, it’s sold out for the year and there are no seats available for walk-ins.
Why do I need to download the app?
In the Wonder App, you’ll find the latest times and venues for all the activities in The Fields. You can explore our full programme and if you don’t see something you’re looking for, keep checking back—we’re loading content daily. You can also make customized schedules so you arrive in The Fields with a plan. You’ll also soon be able to find an emergency hotline and contact a team member for support during your time in The Fields.
Where can I download the Wonder App?
The Wonder App is now available and you can download it from both App Store and Play Store:
- Play Store: https://play.google.com/store/apps/details?id=com.scratchfirst.wonderfruitapp
- App Store: https://apps.apple.com/us/app/wonderfruit/id1065512368